Know your guests. Grow your revenue.

UpSalt’s CRM & Guest Database helps hospitality venues capture, organize, and activate guest data — so every interaction feels personal and profitable.

Powerful Guest Database & Hospitality CRM Tools

UpSalt gives you a complete customer relationship management system for hospitality, designed to capture every detail that matters for building loyalty and driving revenue.

Centralized guest profiles

Keep all guest data in one place with a hospitality-focused CRM. Store names, emails, phone numbers, preferences, and booking history. Whether it’s a regular diner or a VIP bottle-service client, you’ll have their full profile at your fingertips.

Restaurant reservation system floor plan
Private beach reservation system
Cinema reservation system

Tags & segmentation

Easily organize your database with tags and guest segmentation. Create lists for VIPs, high-spenders, locals, tourists, or event planners. Send targeted promotions and personalized offers that convert better than generic marketing blasts.

Smart guest notes

Add personalized notes to guest profiles: birthdays, anniversaries, favorite drinks, preferred seating, or dietary needs. Your staff can deliver five-star service by anticipating guest preferences.

Actionable insights

UpSalt’s built-in analytics show you who your top guests are, what upsells work best, and how to optimize your service for repeat business.

From data to loyalty

Use guest insights to improve service, increase repeat visits, and drive upsells.

Boost repeat business

Personalize invites, offers, and loyalty rewards.

Enhance guest experience

Anticipate needs with detailed guest notes.

Upsell more effectively

Target VIPs or high-spenders with the right upgrades.

Own your data

Keep valuable guest info in your hands, not third-party apps.

Built for every hospitality business

Whether small or large, UpSalt adapts to your operation.

From fine dining to casual eateries, restaurants need more than great food to thrive. UpSalt helps venues streamline reservations, optimize seating, and deliver personalized dining experiences that keep guests returning.

Restaurant reservation system floor plan

Private beaches and resorts rely on premium service and seamless operations. UpSalt gives you the tools to manage cabanas, daybeds, and exclusive access while keeping guests delighted and revenue flowing.

Beach club reservation system floor plan

Nightclubs and lounges run on energy, exclusivity, and VIP loyalty. UpSalt helps you manage reservations, bottle service, and guest engagement — so your venue stays packed with returning clients.

Restaurant reservation system floor plan

Bars and pubs succeed when locals feel at home. UpSalt makes it easier to attract regulars, streamline busy nights, and keep guests engaged with a smooth and reliable booking and service flow.

Restaurant reservation system floor plan

Events and festivals demand flawless organization and memorable experiences. UpSalt helps manage attendee bookings, guest flows, and upsell opportunities — from small private parties to multi-day festivals.

Events reservation system floor plan

Unlock the power of Guest Data

Build loyalty, increase revenue, and deliver unforgettable service with UpSalt CRM.

CRM & Guest Database FAQs

Unlike generic CRMs, UpSalt is built specifically for hospitality, with guest-first features like notes, preferences, and visit tracking.

Yes — your team can add notes, tags, and details directly from their device in seconds.

Yes — all data is encrypted and owned by your venue, not third parties.

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