Club
Monthly plan
€29/ month
€29 charged every month
Or save €60/year with yearly billing
For venues that need direct bookings and a clear internal table diary.
- 1 venue
- Unlimited staff users
- Staff table management
- Email confirmations
Prezzi semplici e trasparenti
Un piano per ogni tipo di benvenuto.
una struttura e utenti del personale illimitati su ogni piano. Confronta funzionalità, servizio e costi variabili prima di scegliere.
Pay each month. Cancel or switch to yearly billing at any time.
Elite
Monthly plan
€49/ month
€49 charged every month
Or save €96/year with yearly billing
For busy services that need deposits, reminders and stronger booking controls.
- Everything in Club
- Deposits & prepayments
- Automated reminders
- Priority support
Platinum
Monthly plan
€89/ month
€89 charged every month
Or save €180/year with yearly billing
For venues selling premium inventory through a visual guest journey.
- Everything in Elite
- Guest-facing floor plan
- Minimum spend & extras
- WhatsApp integration
One venue per subscription · Unlimited staff users · No setup fee · No credit card for the trial · No UpSalt booking commission · Prices exclude VAT
One important distinction
Table management is not the same as guest seat selection.
Both tools use your venue layout, but they serve different people and different moments in the booking workflow.Table management
Your team sees the operational table diary, creates or edits reservations, assigns guests, moves bookings, combines tables and tracks service status. Guests choose their date, time and party size; your team controls the final table assignment.
Explore booking operationsInteractive floor plan
Guests see a real-time visual map in the booking journey and can choose the exact available table, seat, bed, cabana or zone. You control what is visible and can attach capacity, pricing, minimum-spend and availability rules.
Explore the interactive floor planFull feature comparison
See exactly what each plan includes.
Scroll horizontally on a small screen. “Custom” means the scope and price must be confirmed in a written quote before activation.| Capability | Club | Elite | Platinum |
|---|---|---|---|
| Account & capacity | |||
| Venues includedA separate subscription is required for each venue. | 1 venue | 1 venue | 1 venue |
| Staff usersInvite managers, hosts and operational teammates. | Unlimited | Unlimited | Unlimited |
| Free trial | 30 days | 30 days | 30 days |
| Multi-venue overviewAvailable through a tailored group agreement. | Not included | Not included | Custom |
| Reservations & floor operations | |||
| Direct online reservations | Included | Included | Included |
| Staff table managementInternal floor and table operations; guests do not choose an exact table. | Included | Included | Included |
| Interactive guest floor planA live visual map inside the guest booking journey. | Not included | Not included | Included |
| Guest chooses exact table, seat, bed or cabana | Not included | Not included | Included |
| Guest database | Included | Included | Included |
| Smart waitlist | Not included | Included | Included |
| Core analytics | Included | Included | Included |
| Advanced analytics | Not included | Not included | Included |
| Revenue & no-show protection | |||
| Deposits & prepaymentsPayment-provider fees apply separately. | Not included | Included | Included |
| Automated reminders | Not included | Included | Included |
| Advanced booking rules | Not included | Included | Included |
| Minimum-spend rules | Not included | Not included | Included |
| Extras & upsells | Not included | Not included | Included |
| Messaging, brand & distribution | |||
| Transactional email allowanceBooking emails are included for normal venue use under a fair-use policy. | Unlimited (fair use) | Unlimited (fair use) | Unlimited (fair use) |
| Automated email reminders | Not included | Included | Included |
| WhatsApp integration | Not included | Not included | Included |
| WhatsApp message allowanceProvider charges are not bundled into the subscription. | Not available | Not available | 0 included |
| Branded booking link | Included | Included | Included |
| Website booking widget | Included | Included | Included |
| Guest booking languages | EN, FR, IT & ES | EN, FR, IT & ES | EN, FR, IT & ES |
| Service, onboarding & migration | |||
| Support route | Standard email | Priority email | Priority + launch contact |
| Target first responseBusiness hours: Monday–Friday, 09:00–18:00 CET/CEST, excluding French public holidays. | Within 2 business days | Within 1 business day | Within 1 business day |
| Onboarding | Self-service checklist | 1 launch session | 2 guided sessions |
| Initial floor-plan configuration | Not included | Not included | Included |
| Standard guest-data migrationOne supported CSV import; exclusions are explained below. | Included | Included | Included |
Costs outside the subscription
No hidden commission. Third-party usage stays visible.
These costs depend on the services you activate and are confirmed before they begin.Online reservations
0% UpSalt commissionUpSalt does not take a percentage of the value of direct online bookings. Your plan fee remains fixed for one venue.
Payment processing
Provider rate appliesDeposits and prepayments use a connected payment provider. Its fee varies by provider, payment method, card origin and country. The applicable rate is shown before payments are activated.
WhatsApp messaging
0 messages bundledWhatsApp integration is available on Platinum. Template and conversation charges are billed separately at the contracted provider rate, which varies by country and message category.
Support, onboarding & migration
Know what help you receive before launch.
Self-service launch
- Setup checklist and knowledge base
- Standard email support
- Target first response within 2 business days
- One standard guest CSV import
Priority launch review
- One remote launch session
- Booking-rule and message review
- Priority queue; target first response within 1 business day
- One standard guest CSV import
Guided visual setup
- Two guided remote sessions
- Initial interactive floor-plan configuration
- Priority queue plus launch contact
- One standard guest CSV import
Standard migration scope: one clean, supported CSV of guest records. Custom mapping, duplicate cleanup, attachments, payment data, message history, future-booking reconciliation, on-site work and bespoke development are assessed separately and quoted before work begins.
Cancellation & plan changes
Flexible monthly billing. Predictable yearly terms.
- Monthly plans: cancel before the next renewal; access continues until the end of the paid month.
- Yearly plans: stop renewal at any time; access continues until the annual term ends.
- Refunds: paid subscription fees are not prorated except where required by law or agreed in writing.
- Plan changes: upgrades can apply during the term; downgrades apply at the next renewal.
Pricing FAQ
The details buyers usually need.
Is each plan limited to one venue?
Yes. The displayed subscription price covers one physical venue and unlimited staff users. Hospitality groups can request a separate quote for several venues and group-level reporting.
What is the difference between table management and the interactive floor plan?
Table management is the staff workspace used to assign, move, combine and track tables. The Platinum interactive floor plan adds a live visual map to the guest journey so guests can choose an exact table, seat, bed, cabana or zone, subject to the availability and rules you configure.
Are email and WhatsApp messages included?
Transactional booking emails are unlimited for normal venue use under a fair-use policy. WhatsApp is available on Platinum, but no WhatsApp conversations or template messages are bundled into the subscription. Provider charges are billed separately and confirmed in writing for your country and message setup before activation.
Does UpSalt charge payment-processing fees?
UpSalt does not add a per-booking commission. If you collect a deposit or prepayment, your connected payment provider charges its own processing rate. That rate varies by provider, card origin, payment method and country and is confirmed before payments are enabled.
What does priority support mean?
Elite and Platinum requests enter the priority queue ahead of standard Club requests. The target first response is within one business day during published support hours. Priority support is not a 24/7 emergency-response guarantee; resolution time depends on the issue and any third-party provider involved.
What is included in onboarding?
Club includes the setup checklist and standard email help. Elite includes one remote launch session covering booking rules, messages and go-live checks. Platinum includes two guided sessions, the initial interactive floor-plan configuration and a launch review. Bespoke design, custom development, on-site work and third-party setup are quoted separately.
What data can UpSalt migrate?
One standard CSV import of guest records is included. You provide a clean export and confirm that you are permitted to transfer it. Custom field mapping, duplicate cleanup, attachments, payment details, message histories and complex future-booking reconciliation are assessed and quoted separately.
Can I change plans later?
Yes. Upgrades can be applied during the current term. Downgrades take effect at the next renewal so features and data can be reviewed before access changes.
How does cancellation work?
Monthly subscriptions can be cancelled before the next renewal and remain active until the end of the paid month. Yearly subscriptions can be set not to renew and remain active until the end of the paid annual term. Fees already paid are not prorated or refunded except where required by law or agreed in writing.
What happens when the trial ends?
The 30-day trial requires no credit card. If you do not select a paid plan, paid service does not begin automatically. Export any data you need before trial access ends.
This page is a commercial summary. Your accepted order form and UpSalt's terms govern the final scope, support commitment, third-party rates and renewal dates.