Glossario dell’ospitalità

No-show

Un ospite che non arriva per una prenotazione confermata e non ha annullato in tempo.

Why it matters

How no-show affects a service

No-shows leave capacity empty at a moment when it may be difficult to resell. Venues can reduce that risk with clear policies, automated reminders, easy cancellation, selective card guarantees or deposits rather than applying the same friction to every booking.

Esempio

In practice

A six-person Saturday booking that never arrives and does not cancel before the venue's stated deadline is recorded as a no-show.

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Related terms

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