Hospitality glossary

POS integration

A connection between reservation software and a point-of-sale system used to exchange relevant guest, table or spend data.

Why it matters

How pos integration affects a service

A well-scoped integration can reduce duplicate entry and connect reservations with actual spend. Operators should confirm exactly which fields sync, in which direction and how errors are handled.

Example

In practice

After payment, the POS sends the table's final spend to the guest profile for authorised reporting and service context.

Related terms

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