UpSalt · Guest CRM

Know the guest before they walk through the door.

Keep every guest's name, email, phone, visit history, preferred table, dietary preferences and notes in one searchable database.

No credit card · No commissions · Guided setup
Guest databaseSearch · Filter · Export
SM

Sofia Martin

sofia@email.com · +33 6 12 34 56 78

Returning
Last visit12 JulPreferred tableT12 · TerraceVisits6
Preferences & notes
Gluten-freeTerraceBirthday: August
Guest notePrefers a quiet table away from speakers.
Guest profilesSearch & filtersVisit historyCSV export

A useful guest memory

Every reservation makes the next visit easier.

UpSalt keeps the information your team actually needs around one guest profile: contact details, last visit, preferred seating, dietary preferences and comments added during booking or service. Search it, filter it and export it when you need to work outside UpSalt.

See it with your venue

Guest CRM in UpSalt

Every reservation makes the next visit easier.

UpSalt keeps the information your team actually needs around one guest profile: contact details, last visit, preferred seating, dietary preferences and comments added during booking or service. Search it, filter it and export it when you need to work outside UpSalt.
Current interface Demo environment
Guest CRMLive product
Actual UpSalt guest database with searchable customer records

Workflow

From configuration to daily service.

  1. 01

    Create the profile

    A direct booking creates or updates a guest record using the information supplied during reservation.

  2. 02

    Add service context

    Authorised team members record relevant preferences, visit notes and recognition tags.

  3. 03

    Prepare the next visit

    The team reviews history before arrival and uses it to deliver more consistent service.

Plan availability

Know what is included before you buy.

The Club plan includes the guest database. More advanced workflows should be confirmed against the venue's plan and permission needs.Compare plans

Important limitation

Software supports the process; it does not remove operational responsibility.

Operational notes are not automatic marketing permission. Venues must keep data relevant, restrict access and use a lawful basis for every purpose.

Feature FAQ

Questions to resolve before setup.

Visit the complete FAQ
01Can I export guest information?

UpSalt lists CSV exports as part of its reporting workflow. Confirm the exact fields and migration format during setup.

02Who controls guest data?

The venue is normally the controller of reservation data and UpSalt acts as processor under documented instructions. See the GDPR page for details.

Evidence before promises

See what you are evaluating before you commit.

Serious hospitality software should be judged against real workflows, transparent terms and documented responsibilities.

Real product interface

The product gallery uses current UpSalt screens from a privacy-safe demo environment, not generic stock mock-ups.

Clear commercial terms

UpSalt publishes plan prices, included capabilities, important limitations and a 30-day trial with no UpSalt booking commission.

A registered French company

UPSALT SAS is registered in Nice under SIREN 994 024 362, with legal, privacy and GDPR information available publicly.

Product availability can vary by plan, provider and market. Confirm the workflow that matters to your venue during the trial or demo.

See guest crm in action.

We’ll configure a tailored example around your venue and booking policy.

Book your demo