UpSalt · No-show protection

Protect the table without charging every guest upfront.

Ask for a card guarantee, define your own no-show policy and automate reminders that give guests every chance to confirm or cancel.

No credit card · No commissions · Guided setup
No-show protectionVENUE POLICY
THU · 20:30Sofia Martin · 4 guests
Card guaranteed
Card secured€0 charged at booking
Confirmation sentImmediately
Guest reminder24 hours before
Card guaranteeConfigurable policyNo-show chargeAutomatic reminders

Your policy, enforced consistently

Secure a card. Remind the guest. Charge only when your policy allows.

The venue decides the rules in UpSalt: when a card is required, the no-show amount and the cancellation window. The guest securely adds a card during booking. If they fail to attend and the disclosed policy applies, an authorised team member can charge the configured amount from UpSalt.

See it with your venue

No-show protection in UpSalt

Secure a card. Remind the guest. Charge only when your policy allows.

The venue decides the rules in UpSalt: when a card is required, the no-show amount and the cancellation window. The guest securely adds a card during booking. If they fail to attend and the disclosed policy applies, an authorised team member can charge the configured amount from UpSalt.
Current interface Demo environment
No-show protectionLive product
Actual UpSalt reservation rules screen used to configure service protection

Workflow

From configuration to daily service.

  1. 01

    Define the risk

    Apply a clear policy by service, date, party size or booking type instead of treating every reservation equally.

  2. 02

    Secure commitment

    Use confirmations, reminders and deposits or prepayments where appropriate.

  3. 03

    Measure outcomes

    Track cancellations and no-shows so the policy can be adjusted with evidence.

Plan availability

Know what is included before you buy.

Elite includes deposits, prepayments and automated reminders. WhatsApp messaging is listed in Platinum; email confirmations are included in Club.Compare plans

Important limitation

Software supports the process; it does not remove operational responsibility.

No software can eliminate no-shows. Message delivery depends on valid contact details and providers, while deposit terms must remain clear and lawful.

Feature FAQ

Questions to resolve before setup.

Visit the complete FAQ
01Should every booking require a deposit?

Usually not. A risk-based policy can protect peak periods or larger parties without adding unnecessary friction to every guest.

02Can reminders be sent by WhatsApp?

WhatsApp messaging is listed in Platinum. Provider and country availability should be confirmed during the demo.

Evidence before promises

See what you are evaluating before you commit.

Serious hospitality software should be judged against real workflows, transparent terms and documented responsibilities.

Real product interface

The product gallery uses current UpSalt screens from a privacy-safe demo environment, not generic stock mock-ups.

Clear commercial terms

UpSalt publishes plan prices, included capabilities, important limitations and a 30-day trial with no UpSalt booking commission.

A registered French company

UPSALT SAS is registered in Nice under SIREN 994 024 362, with legal, privacy and GDPR information available publicly.

Product availability can vary by plan, provider and market. Confirm the workflow that matters to your venue during the trial or demo.

See no-show protection in action.

We’ll configure a tailored example around your venue and booking policy.

Book your demo