Hospitality glossary

Reservation confirmation

A message sent after booking that records the agreed date, time, party size, venue details and important policies.

Why it matters

How reservation confirmation affects a service

A useful confirmation reassures the guest and reduces avoidable questions. It should make changes or cancellation easy and accurately reflect any deposit, minimum spend or arrival instruction.

Example

In practice

Immediately after booking, the guest receives a branded email with the reservation summary and a manage-booking link.

See it in UpSaltExplore the related feature

Related terms

Browse the full glossary

Ready to see UpSalt on your floor?

Discover how UpSalt can simplify bookings, service and guest relationships for your venue.

Book a demo