Glossario dell’ospitalità

Reservation pacing

The controlled distribution of guest arrivals across time slots so the venue can serve demand smoothly.

Why it matters

How reservation pacing affects a service

Pacing protects the host stand, kitchen and service team from sharp arrival peaks. Rules can vary by party size, zone, service and operational capacity.

Esempio

In practice

Instead of accepting 50 covers at 20:00, a restaurant distributes arrivals across 19:30, 19:45, 20:00 and 20:15.

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Related terms

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