Hospitality glossary

Reservation source

The channel or campaign that produced a booking, such as the venue website, phone, Instagram, Google or a marketplace.

Why it matters

How reservation source affects a service

Source data helps operators understand which channels generate demand and valuable guests. Consistent attribution is necessary before comparing performance or acquisition cost.

Example

In practice

A booking made through the link in a venue's Instagram profile is recorded with Instagram as its source.

See it in UpSaltExplore the related feature

Related terms

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