Hospitality glossary

Late cancellation

A reservation cancelled after the free-cancellation deadline stated in the venue's policy.

Why it matters

How late cancellation affects a service

Late cancellations can leave inventory unsold when there is little time to replace the booking. Clear deadlines, reminders and a responsive waitlist improve recovery.

Example

In practice

A guest cancelling at 17:00 for a 20:00 booking may fall inside a policy requiring 24 hours' notice.

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Related terms

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